7 Reviews Found
Confirmed Sales Customer
My salesperson, Hector Villar was extremely knowledgeable about the product. He was a pleasure to work with. No high pressure tactics like I have found buying other cars. Everyone was friendly and respectful. And I love the car!
Denise M.
LAWRENCE
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Confirmed Service Customer
My salesman johnny chose the car he wanted me to see. I fell in love with it and bought it. Now i bring it to my first diagnostic. Didnt know anything about the routineone of your younger workers was walking through the lot and was so helpful and friendly showing me what to do. Everuone inside the bay was friendly and helpful. I will never mind going back on my own.
Debra C.
AUBURN
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Confirmed Service Customer
They were great in getting us in on short notice. Did a great job of diagnosing and finding the issue that the previous dealer did not correctly identify and fix. Communication was good, I understand sometimes outside suppliers can add a delay so ok. However, one thing that could have been done at the very end just as a great courtesy is they forgot to reset the oil life after changing the oil and the car could have been run through the car wash to return my car clean back to me. Just the little things that make the difference. otherwise, Diamond did a great job.
Heather N.
SHREWSBURY
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Confirmed Sales Customer
Working with Burt was a stress free experience. Left dealership feeling good about our new purchase. Wish we had gone to see Burt at Diamond years ago.
Todd H.
WORCESTER
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Confirmed Service Customer
I was pleased with the service received, but it took a little longer ( 5 hours) then what I was told.
Galen B.
VERNON ROCKVILLE