21 Reviews Found
Business Response
It is great to hear everything was done quickly and to your satisfaction! If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Business Response
Darcie, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
unable to handle a simple issue. Desk agent made a huge mistake. Made me feel unimportant.
John M.
KALAMAZOO
Business Response
John, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (269) 372-3040 at your earliest convenience to discuss how we can turn your experience into a positive one.
Was this review helpful?
Business Response
Juli, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Very friendly and concerned with your problems. You do very good work very satisfied.
William F.
SHELBYVILLE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!
Was this review helpful?
Confirmed Service Customer
They did a good job of getting my car fixed within a day or day or sometimes longer.
Matthew R.
KALAMAZOO
Business Response
We appreciate your positive review about your recent experience with us! If you have further needs or questions, please reach out!
Was this review helpful?
Confirmed Service Customer
I called at last minute to change my appointment to a different day and they worked me it and it made my day.
Lawrence S.
VICKSBURG
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at DeNooyer Chevrolet. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Confirmed Service Customer
It was quick dropping off. It took longer to pick up.
Joel C.
KALAMAZOO
Business Response
Hi there, thank you; we appreciate your feedback! We hope you have a great day!
Was this review helpful?
Confirmed Service Customer
The valve cap was not replaced on my front passenger tire. I also did not receive a multi 'point inspection print out for my service work completed on October 26, 2023.
Dianne K.
KALAMAZOO
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and we are unhappy to hear that your experience was less than stellar. We would like to make this right for you. Please give us a call at 269-743-3428 to speak with our Service Manager. We hope to hear from you soon.
Was this review helpful?
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Last service went very well, they went above and beyond and actually had my truck done a couple of days earlier than expected
Jason R.
MATTAWAN
Business Response
Thank you for choosing DeNooyer Chevrolet as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Was this review helpful?
Business Response
Hi, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Was this review helpful?
Confirmed Service Customer
Dan was great to work with. Kept me informed and the price was reasonable.
Selise S.
GALESBURG
Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!
Was this review helpful?
Confirmed Service Customer
Good visit. Employees are great to work with.
Edwin L.
HICKORY CORNERS
Business Response
Edwin, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
The Service Department is always very professional, courteous and friendly. They explain all the work that needs to be done, an approximate cost and how long it will take. Always a pleasure to come here.
Edward P.
HONOR
Business Response
Edward, thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Paul Vander Kamp, the business manager, and Ryan Hamet, the service advisor, were excellent with their calls during the service process and their assistance with my service warranty. If it was not for them, my service bill would have been $5000 instead of $500. They really helped me avoid a huge strain on my family budget, especially with my oldest child off to college for the first time. Thank you and God Bless!
Carl R.
KALAMAZOO
Business Response
Carl, we're happy you found our staff to be so supportive during your experience here at DeNooyer Chevrolet. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
They didn't fix the problem and couldn't give me a date as to when it would be. I wasted time bringing it in.
James C.
MATTAWAN
Business Response
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (269) 372-3040 at your earliest convenience to speak with our Service Manager. We hope to hear from you soon.
Was this review helpful?
Confirmed Service Customer
I like dealing with DeNooyer so much that I bring my Buick to be serviced there, even though they don't sell Buicks!
Jill V.
KALAMAZOO
Business Response
Terry, your satisfaction is important to us, so we want to sincerely thank you for choosing DeNooyer Chevrolet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Had a great experience when I needed emergency service for my 2017 Cruze on a Saturday morning, Olivia in service was quick to accommodate me every step of the way as was Peter in the parts department.
Steven B.
KALAMAZOO
Business Response
Steven Braat, thanks again for taking the time to leave us this information about your recent visit. Thank you, and have a fantastic day!