Hi Michael, thank you for taking the time to leave us this review! We're glad that Chris was able to help you out and will be sure to pass your kind words on to him. If there is anything else we can do to help you please let us know!
After having my transmission serviced I found it to making some noise and shifting odd when I first start driving.I brought it back to the dealer and they ran all tests on the truck and claimed nothing was wrong,but the noise and shifting problems are still occurring. I didn't have any of these issues with the transmission when I brought it in.
I worked with Derek Damon and he was very professional as he always is when my wife and I go in. He answers all our questions kept informed, he is very good at his customer service skills he does go above and beyond to as helped us as he ca be. Thank you Derek !
Every time I call or come in for service the Gentleman: (Doug, Chris, Derek, Romario), always attentive and kind to me. They either answer my question or simply walk me through a simple reset if need. Also, Shannon will take a moment to chat and wish me well. We don't get that too often these days. Today, I had the pleasure to speak with Laura, Sales manager and I have to give the her props as well to assist me. Oh, lets not forget Michael and Steven always ready to provide me with a new car. Thanks for your long time service to me.
Cynthia, thank you for taking the time to leave us this wonderful review! We will be sure to pass your kind words onto the team. If there is anything else we can help you with please be sure to let us know!