215 Reviews Found
Business Response
Andrea, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Upon checking out and payment noticed that my tonneau cover had received a hole in the top of it. Addressed to on staff told me that manager would look into the cameras to see if anything was noticed and how it got thier. Waited for long period of time no manger to talk to and they said they would call me back to discuss if they saw anything. Still waiting to hear back wich probably will never happen thinking I would forget about the whole thing. I'm never going to copeland of brockton again went thier for several years and purchased many vehicles thier now I look at other options.
Roberto C.
SOUTH EASTON
Business Response
Roberto, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Copeland Chevrolet, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our Service Manager, Bill Mahoney at (508) 586-7900 to discuss ways we can better serve you in the future.
Was this review helpful?
Confirmed Service Customer
The service is excellent here and the work is done very efficiently and very reliably and I always look forward to continuing with Copeland Chevrolet.
Leonard K.
RANDOLPH
Business Response
Leonard, thank you for your kind review; we are happy to pass along your comments to the team here at Copeland Chevrolet - Service! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Philip, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Alan, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Only trust Copeland I am treated like family The job is done once and always complete Thank you
George B.
ATTLEBORO
Business Response
George, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
Fuel pump replaced with a after market part which fail one day after being in stalled
George R.
RANDOLPH
Business Response
George, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Bill Mahoney at (508) 586-7900 Option 2 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Was this review helpful?
Confirmed Service Customer
As always the service department diagnosis corrected my lock issue and was good to go the next day.. Thanks to the people at Copeland.
Kevin B.
BROCKTON
Business Response
Kevin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Edward, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
I walked with no schedule appointment and they were able to accommodate me for.
Yvette B.
EAST WAREHAM
Business Response
Michelle, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Confirmed Service Customer
Damon and Derek were very polite, efficient and helpful. My appointment for service snd inspection sticker was quick. Great service 😁👍
Debra L.
STOUGHTON
Business Response
Debra, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Service advisor was excellent! Work was done in a timely manner
Jonathan G.
NORTON
Business Response
Jonathan, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
Everyone was great and accommodating. The only thing I would mention and its not a big deal really is that the last 3 times I got an oil change no one has put the sticker on the windshield telling me when to bring it in again. This last time it was after hours when I got there so I couldn't run in to get one and I'll have to come back one day when Im in the area. But overall, everyone has always been great at this dealership. I would highly recommend .
Justin S.
STOUGHTON
Business Response
Justin, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Manager, Bill Mahoney at (508) 586-7900 Option 2 so we can assist you further.
Was this review helpful?
Confirmed Service Customer
Service team quickly resolved a vehicle control problem related to abnormal tire patter wear. All the the tires were replaced, balanced and they performed an alignment on the vehicle. My ZL1 now performs to expectations and handles beautifully in corners and on tighter turns. Another great job by Copeland….appreciate this level of quality service on my ZL1.
David M.
PLYMOUTH
Business Response
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Was this review helpful?
Business Response
Patrick, we are so happy to read such a great review about Copeland Chevrolet - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Treated like family from my greeting when I drove my car in to when my service was completed Everyone wanted me to be happy My front plate was faded and in order to get my sticker I needed to replace it No problem I was told order on line send copy of plate has been ordered and I can have a sticker. Done. And my inspection sticker was pass Problems with air front tire No problem crack in step Replaced. Problem solved Service scheduled started on time and completed on schedule This is why I only take my cats to Copeland
George B.
ATTLEBORO
Business Response
George, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
Was this review helpful?
Confirmed Service Customer
Always a pleasure. Personal service done professionally and on time
Ronald D.
STOUGHTON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Excellent service as always .. service department is awesome
Brenda V.
NORTH EASTON
Business Response
Brenda, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Patrick, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!