Confirmed Service Customer
Was disappointed that I have to make appointment for oil change and when I got the the service area had to standing looking around for a to figure out what to do then advisor tell me that oil change will take 1hour 1/2 because like I see other cars are in front of me sonó mention her that my appointment was at the time that was there and should be respected that otherwise why I taking the time to set up appointments if people just show up and got service, also from the time estimate that I been told it took and extra 1/2 hour so in total for a simple oil change I had to wait 2 hours which it’s ridiculous
Jacinto S.
Bethel,
CT
Business Response
We appreciate your comments, Jacinto. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
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