Confirmed Service Customer
After my oil change at some point I get problem with oil pump which was caused by some mistake by technician since then my truck is burning or loosing oil and get same problem with loosing power engine light . So now I got charge labor diagnostics and still problem not solve . Why I need to pay for problem they caused at the beginning
Adam S.
Bethel,
CT
Business Response
We appreciate your comments, Adam. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
The service department was great. They don’t seek to over sell and they work to fix the problem. Very accommodating and keep you informed!
Confirmed Service Customer
Great job got truck in for faulty seal covered under warranty. Very happy
Confirmed Service Customer
I took my truck in for routine maintenance and the tech that helped me I believe the name her name is Katie. She told me I had a recall, took care of ...