Confirmed Service Customer
I don’t know what time I visited your asking about. If they fully diagnosed my car correctly the first time and I knew it was going to be 7k I would have traded the car in. Or maybe your asking about the second or third time when tire sensor light came on after which that started my visits. Or, maybe this last visit when service guy I called on Saturday bc tire sensor light came on and he told me to come in at 7 am on Monday and the shop doesn’t open until 7:30. The last visit they left mirrors pushed in, plastic on seat and paper floor mat and either guy ate an egg sandwich just before returning car or had bad gas. Reruns of deal or no deal in lobby is cherry on top.
John M.
Ridgefield,
CT
Business Response
We appreciate your comments, John Mcguire. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
In addition to the scheduled service on my new vehicle, two of the staff helped me with some of the technology issues with the driver information cent...
Confirmed Service Customer
I walked in as a total stranger with a problem. Your service department took me in like an old friend and solved my problem!