Service was good, but it would be nice if the mechanics didn't feel like they need to be so comfortable just to drive my car 100 feet. When I got my car back the seat back was leaning way back, the AC was on full blast, etc.
Hi there, we are very happy to have provided you with such a positive experience! Please reach out to our Parts Consultant at (203) 885-1712 so we can work with you to resolve this matter to the best of our ability.
Being my first time in the service center, I was not sure if I was suppose to wait for someone to help me or just walk up to a desk. ( There was a customer in front of me who was being helped but I didn’t know if I should walk around him and go to another desk.) I did not wait long, it was just a little confusing. Other than that, had a great experience.
Had lifter problem with my 2021 Denali Yukon xl that only had about 10,000 miles A little nervous about the situation Service Consultant Tobin, Brad assured me that everything will alright and before the day was over my awesome Denali Was done and running like a charm Thanks the technician #950 and Ingersoll GMC for making it happen AWESOME Experience !!!
Our buying experience went very well, our sales representative Lisa Provenzano did an excellent job explaining our buying options, had us take a test drive in a vehicle similar to the one we finally purchased and when we decided to buy the vehicle she made sure we received all of the GM discounts. When we came in to pick up the vehicle she took the time to insure that we understood all of our options and sign-on's for OnStar and SXM. She made sue we understood all the features of the vehicle and helped program the new options available with this vehicle. Lisa is an asset to your organization and made the arduous process of buying a new vehicle smooth and easy. Thanks, John & Elizabeth Gentile
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you're ever in need of more help, please let us know!
It was my first oil change at this location and in the end I felt like I was leaving with new car. Stuff was very attentive, waiting area was clean and comfortable with great coffee selection. I was very happy with Joanna R. who was making sure I’m completely informed what is being done with my car. In addition, I love the email system, got all paperwork sent to my email right on the spot, with full info and recommendations for future services I might needed.