Confirmed Service Customer
The service dept. is rude. All of the men in their act like I have no knowledge of my vehicle and talk down to me. I have bought vehicles from Poage and had all of my vehicles serviced there, it has always been a issue for me but this last time was just the worst. I need a part for my vehicle and was rudely told that they had no idea when it would be in because of the part storage. I understand and have no problem with it. I also understand that it may be frustrating to them but please do not take it out on me. It would be nice if they would go over everything that I have spoken to them about instead of just the main issue. They also are very bad about not reseting the oil indicator. This is the 3rd time that I have had to do this (I had to read how to do it) myself. I just feel this is part of the service that I am paying for.
Debra F.
WENTZVILLE,
MO
![2022 GMC Sierra 1500 3GTUUDET4NG631918](https://inv.assets.ansira.net/evox/color_0640_032/51601/51601_cc0640_032_G1W.jpg)
Business Response
We are sorry to hear about your negative experience here at Poage Chevrolet. We would like the chance to rectify this situation. Please reach out to me directly at 636-638-3141 to talk about your service visit. Looking forward to hearing from you. Kevin Prior Service Manager Poage Chevrolet
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