Confirmed Service Customer
Service personnel did not greet me at my vehicle, did NOT perform paperwork including my signature, upon my arrival, The third day into waiting for a part, I was offered a loner vehicle in the afternoon, which I declined. Poage Chevrolet had my vehicle 6 days to replace a defective coolant valve.
Kenneth L.
WENTZVILLE,
MO
![2022 Chevrolet Silverado 1500 1GCPDDEK3NZ543463](https://inv.assets.ansira.net/evox/color_0640_032/51642/51642_cc0640_032_G1W.jpg)
Business Response
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to me at (636) 638-3132 at your earliest convenience to discuss how we can turn this experience into a positive one. Kevin Prior Service Manager Poage Chevrolet
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