785 Reviews Found
Business Response
Thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
They did everything they said they were going to and the time frame they said they were going to and my car is doing well
Joseph O.
BLUFFTON
Business Response
Joseph, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
The techs are very careless! Every time I get my car serviced here, something is missing or not put back where it belongs! Two times my valve stem covers weren’t put back on my tire. I just got an oil change recently, and my key lock was missing. I had to go back to the dealership for it. When I did, I should’ve double checked, but I didn’t and it was the wrong key lock. I had to go back a second time for the correct one. This is very inconvenient being that I live almost an hour away. Every time I get an oil change and tire rotation, my rims are black, covered in oil or just from dirty hands of the tech I guess. I didn’t drive into the dealership that way, and I hate to drive out like that. I have had other concerns in the past as well, and I kept giving chances, but I will not return for any of my service needs!
Samantha R.
BLOOMINGDALE
Business Response
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (912) 385-1053 at your earliest convenience to discuss how we can turn your experience into a positive one.
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Confirmed Service Customer
Taking 2 hours for a basic oil change is way too long.
Nancy C.
richmond hill
Business Response
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
David helped me with my last appointment.He was very nice and made sure I knew what was going on every step of the way.He informed me of the work needed and the cost before work was done.David did a great job, I look forward to seeing him every time my car needs to be worked on.
Deborah R.
RICHMOND HILL
Business Response
Deborah, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Other than being ignored when I drove in for 15 minutes in preference to the cars that were BEHIND me, the visit was satisfactory. I do miss the free snacks that were in the waiting room. $1.50 seems excessive for a small bag of pretzels!
Jackie S.
SAVANNAH
Business Response
Jackie, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Got me into 3 trucks I didn’t think possible.
Steven L.
SAVANNAH
Business Response
Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Shelby was great. Kept me up to date on the progress and was super polite. I’ll be back for more work on the truck soon
Robbie M.
SAVANNAH
Business Response
Robbie, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Pooler - Service! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I was comfortable and trusted David Holtz he very knowledgeable about his job, also very courteous to the customers!
Anthony G.
SAVANNAH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
David has been the best service advisor I have had.
Sean S.
POOLER
Business Response
Sean, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
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Confirmed Sales Customer
After communicating with the internet team about a Trailblazer not located on the Pooler lot and being notified the car of interest would be moved to the dealership for a 5:30 appointment the SUV was NOT at the dealership. We were extremely disappointed!!! Honestly, I dislike the whole car buying process and this emphasized my negativity……. BUT, John and Carson sincerely apologized and took the time to listen to what we were looking for in our next vehicle. After a couple of hours, and their kindness and patience, we were signing to take home our new ride. Their earnestness made this one of the best car buying experiences!! Much appreciation to John and Carson - Pooler GA Dealership
Sandi E.
RINCON
Business Response
Sandi, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Pooler! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Fatima was my advisor and she was very friendly, knowledgeable, and kept me informed.
Zaire D.
POOLER
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Vaden Chevrolet Pooler - Service and we hope to see you again soon!
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Confirmed Service Customer
The staff was ver friendly, courteous, and thorough.
Robert P.
BLOOMINGDALE
Business Response
Robert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
David, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Natalie, we're happy you found our staff to be so supportive during your experience here at Vaden Chevrolet Pooler. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
had a great experience, as usual. Lorenzo always does a great job, and he assigned Kenny Hadel to me, which made the experience that much better. Vaden of Pooler will always have the Neals as loyal customers.
Rodney N.
BEAUFORT
Business Response
Rodney, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
John, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Came in for minor maintenance but still have brake monitor message.
Sean S.
POOLER
Business Response
Sean, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (912) 385-1053 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
All issues were addressed and my vehicle was serviced promptly
Morgan E.
PEMBROKE
Business Response
We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!