Confirmed Sales Customer
Dealership did not keep me informed after ordering. I never received an order number so I could track its progress. Vehicle came in unexpectedly with no warning. While working on getting financing from my credit union, dealership management told me if I didn't finalize financing after 36 hours they were going to sell to someone else. Standard protocol is minimum 72 hours to get financing. I did not appreciate being threatened by management and feeling forced to accept their financing or I lose the order. Mr. Gonzalez in financing was great and got me in and out of his office quick. I will never do business with this dealership again because of their management team.
Seth G.
SAN ANTONIO,
TX
Business Response
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