Confirmed Sales Customer
Wasn’t not allowed or even asked if I wanted to test drive the truck, only got to drive it in dealer parking lot full of cars. Then was shopping during Labor Day sale, when there was a $750 discount on ANY new vehicle and the details did not mention any exceptions to the discount, when I asked for it, was told it did not apply.. dealer was also charging for a “ceramic coating”applied to the truck, when truck was delivered to me at night there was water spots on it, which a properly ceramic coated vehicle would not have.I also never got a proper delivery of truck, no one bothered to show me features/ connect account etc. for financing was not told the rate or anything until I was at the signing papers part.. when i brought up if I could get a better rate from my bank was told to just refinance.. experience was not such of buying a $90k truck.. lucky for them the truck sold itself.
Winston D.
FAIR OAKS RANCH,
TX
Business Response
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