I have purchased previously from this dealership when it was owned by the Widger family. My interaction in the past was with salesman David Baronsuskas and he is the main reason why I purchased again from the Schumacher Dealership.
They always seem a bit disorganized at drop off. This is the second or third time I was dropping off car for service, and the check in always takes a long time. Not sure what is wrong with the flow, but it needs to be streamlined. In this "high tech" day and age, it shouldn't be so long and drawn out, just to drop off a vehicle, especially when you have an appointment.
They lost estimate we took the time to bring to them. Had to bring them another copy. Dropped car off on Sunday night. Rec’d call Monday morning saying they had no appointment for me or estimate for my vehicle. When I picked up my car, I was disappointed to see that they put my license plate back on my car with the black marks still on it from when I got hit. Nice new white bumper and black marks on my plate. I feel they could have taken the time to clean the mark off. Not much effort on their part. I feel they did what they HAD or got paid to do and no pride at all for the finished product. So actually I would NOT recommend this dealership or come back!