THE REPAIR PROCESS
1. Estimate and Order
- Our estimator inspects your vehicle and documents change
- You sign a repair authorization
- Your insurance company approves the estimate
- We locate and order necessary parts
- We will call to let you know when parts arrive
2. Disassemble and Reinspect
- We disassemble the vehicle to reassess for damage
- If additional damage is found, we produce a written report
- Your insurance approves repair of the additional damage
- We order additional parts if necessary and call you with a status update
3. Repair and Test
- We return the vehicle systems to factory settings
- Structural and body repairs begin
- We complete cosmetic repairs
- Corrosion protection is reapplied
- We retest the vehicle to ensure proper operation and call you with a status update
4. Reassemble and Return
- If painting is needed, the vehicle is prepped, primed, and block sanded
- The vehicle is masked, taped, and painted
- Chemically cleaned and tacked
- Refinished
- We reassemble the vehicle, do wheel alignment, air conditioning, detail, and conduct test drive
- We will notify you when your vehicle is ready