Purchase was great service not so much. I scheduled a service and I got there and they could not find my appointment. They asked if I had a text or email I did not receive anything. They did find me and it took 1 hour and 45 mins for and oil change. That is crazy. Not sure I will be back
The employee at Bob McCosh was very professional and took great care of me. The person said if I had any questions in the future to give them a call. I was very impressed with the treatment that I was given.
I dropped the vehicle the night before as discussed when I made the appointment. I called about noon. Waited on hold for over 12 minutes and then was told someone would call me back. Didn���t happen. I called at 2:30. Again on hold over 12 minutes. This time she said the technician had not started it. It was only a oil change and tire rotation. Again someone would call me back. Didn���t happen. I call at 4:30 when I have a ride to help me pick it up. Again over 12 minutes on hold. It isn���t even on the rack yet. I had to have them lick the keys in the truck and picked it up at like 8:30 pm. And then a simple oil change and tire rotation was $168. Wow. I won���t be back to your service shop.