Confirmed Service Customer
I purchased used 3500 Silverado in March & Ive had a fuel injector changed for 100$, so thankful for only paying that because of LDS coverage help. The glow plugs & a leak from the rear is said not to be covered by LDS coverage. Musson is asking 1500$ for repairs. The truck shows no sign of damage but water leaks & it shows water stain, if rain comes down. I haven’t put the truck to use; as of transporting goods& services, like it should be. I have been using the truck for personal use, since June. Nonetheless, after paying musson patout 165$ for test and take 5 for oil change. I wasn’t aware of the oil leak , although it was take 5s employees fault; musson employees didn’t notice the leak during the diagnostic or beforehand. I resolved the oil leak issue, but it was a good thing I noticed myself. Makes me wonder if musson team actually tuned the truck properly before I purchased, along with hiding the rear leak because when I purchased I asked about sending back for better clean due to mold-mildew on rear middle seat. I would like the team to resolve the glow plugs& rear leak for great review status. Thanks
Tyler J.
NEW IBERIA,
LA
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (337) 465-4161 at your earliest convenience and we will do our best to resolve this with you.
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