Customer Reviews

Heidi is the best!!

Great customer service

Always friendly and helpful!

Goid customer service

Heidi is always great. Very fast and efficient place to maintain my car.

Quick and smooth

Well we went to pick up new 2024 Acadia on Sunday it was the salesman that forced us to pick up. While waiting on paperwork he shows us how to use the gmc app. I log on and there my vehicle. Warning up for low tire pressure in all 4 tires oil life at 31%. Nice way to deliver a vehicle. Prior to this we noticed the rear headrest are not working properly and was told they will be replaced when they come in , nothing in paperwork stated this and I had to call to get it in writing. Haven’t had the car for 48 hrs steering wheel cover coming off , some setting was set to save battery while vehicle is sitting and it locked out use of liftgate spent a hr on phone with on star due to your service department not knowing about this setting I got it turned off and liftgate to work. Needless to say I think I made a mistake in this purchase.

Was great, service was fast

Professionalism, courtesy, timely service. Thank you for being a trusted dealership.

Ad the vehicles we needed

Scott Usher did an amazing job! I had a long road trip planned and the stupid check engine light came on. Even though there was a huge back log of clients, Scott made it work with my crazy schedule and had my truck back to me by the time I got back in town. I'm very grateful for Scott, he always goes out his way to make you feel like a real VIP.

Just the friendliness of the service members continues to keep us coming back

Good experience

Service Writer was very helpful and accommodated our late request to replace the turn signal bulb in addition to the originally requested oil change and tire rotate and balance.

Very professional Handled everything for me with ease and patience and compassion. Completely satisfied

Very attentive and quick! Out in less than an hour

I had an incredible experience at Henry Brown GMC, and I have to give a huge shoutout to Waggy, who made the entire process smooth and stress-free. From the moment I walked in, he was friendly, knowledgeable, and genuinely interested in helping me find the perfect vehicle. Waggy took the time to understand what I was looking for, answered all my questions with patience, and never once made me feel pressured. His professionalism and customer service went above and beyond, making the car-buying experience enjoyable instead of overwhelming. I’ll definitely be coming back for future purchases.

Heidi Burns was great as always!

Scott took care of all questions and concerns.

Harvey helped us with our first GMC purchase. He provided an excellent no-pressure sale experience. Following up on all unknowns until matters were thoroughly resolved. Thank you so very vuch Harvey! For financing A.G. worked very well with us and we were completed satisfied.