Confirmed Service Customer
Recently had my C8 in for a warranty repair for a second time since a component had to be ordered to make the repair. I don't understand why my vehicle had to sit in a cue for four days at the dealership waiting for the mechanic to decide when he would be able to complete the repair. Being that my vehicle was in the shop the first time for 3 days only to find out that the a part had to be ordered the second trip should have been a priority and not sit in the shop for 4 days. The repair was replacement of the OnStar Module. Communications from the Service Advisor could be better as well.
Ray T.
LAS VEGAS,
NV
![2022 Chevrolet Corvette 1G1YB3D47N5122451](https://inv.assets.ansira.net/evox/color_0640_032/50602/50602_cc0640_032_G48.jpg)
Business Response
Ray, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (702) 982-4446 at your earliest convenience to discuss how we can turn this experience into a positive one.
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