208 Reviews Found
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Well, the service was great, and done in a timely manner.. However, this was my second service since I bought the truck.. Which was supposed to be free, I was to receive 2 free services.. I only received 1.. I’m disappointed with that !!
Gary S.
PRESCOTT VALLEY
Business Response
Gary, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 445-7350 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
The best dealership and service writer we have ever delt with. We went to Flagstaff 4 times and all 4 times treated bad and was not satisfied with the results. we live in Ash Fork the same mileage. We loved our visit at Findley. And the service manager was great also
Rodney B.
ASH FORK
Business Response
Rodney, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Got a oil change and part of recall done on my truck waiting for a final fix from GM
Carl J.
PRESCOTT VALLEY
Business Response
Carl, thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Shanon, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Keith, thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
The Rep was very helpful and willing to help at any future time.
Joan R.
PRESCOTT
Business Response
Joan, we are glad we could help! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Disappointed :( This was my Go to shop, rightly so , I purchased my first ever car here! Why not make it my own Right? :( Needed a simple tune- up, Paid almost 200$ Even with my "Buick Rewards Points", Yes I included wheel Alignment , balance/Rotate tires. After service I notice the "oil life ", was only at 65%, Tire pressure was the same showing low pressure, also noticed wheel cap missing . I contacted "Cody", "Findley BuickGMC", He requested photo, in which I happily submitted , Never responded back. Spent lots of money here for car service , Did not expect this..:( Cody did confirm all services were performed on my vehicle after I questioned my concerns with photo of missing wheel cap , with no reply or call ?So Idk?? "Scratching my head", ☹️
Isaac R.
PRESCOTT VALLEY
Business Response
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Confirmed Service Customer
Everyone who works there is very helpful and friendly!
Georgia M.
PRESCOTT
Business Response
Hi Georgia, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Confirmed Service Customer
Cody, as always makes the service visit a very nice experience. He always try to find ways to help save money on the high cost of repairs, and for that I’m always grateful. Thank you to the entire service staff.
Lincoln L.
PRESCOTT
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I've always been treated well when I get service at Findlay. The techs are great, and everyone is helpful.
Matthew S.
COTTONWOOD
Business Response
Matthew, we're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Evan and Gary listened to exactly what I had to do and then put it together to make it happen. I have purchased several cars and this transaction was perfection. I highly recommend this dealership.
Stephanie C.
DEWEY
Business Response
Stephanie, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!
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Confirmed Service Customer
Was helped immediately when I arrived at the Service Department. My requested service was completed on time as promised—made it easier to plan the day as we’re a one car family. Everyone was pleasant throughout the process, and I received a detailed review of the inspection report on my car.
Dayton S.
PRESCOTT
Business Response
Dayton, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
It was intriguing seeing the new model of car in the lobby and very welcoming people.
Robert J.
CHINO VALLEY
Business Response
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Our service rep Troy is awesome and has been very helpful with our GMC.
Bobbi M.
CHINO VALLEY
Business Response
Bobbi, thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Sandra, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Have been going to Findelys for service for about 5 years they do a great job and very friendly staff
Jerry C.
PRESCOTT
Business Response
Jerry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Lowell was great! He did not pressure me into anything. I liked his laided back style and nice personality. He was helpful and courteous. The rest of the team were fun and nice to work with.
John C.
PRESCOTT
Business Response
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Business Response
David, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!