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Initial Planning

Step 1: Evaluate your Needs
  
  • Confirm Insurance Company has received your damage report 
  • Confirm your claim number 
  • Evaluate your vehicle and identify what’s needed to repair it 
  • Prepare estimate and review it with you 

Step 2: Document the Plan

  • Confirm your policy’s coverage 
  • Review our payment policy with you. 
  • Schedule you vehicle repairs and the projected completion date. 
  • Present our Repair Order for your authorization and signature 

If your insurance company requires it, we submit our estimate for their approval before proceeding .
Initial Planning

    Body Repairs

    Step 3: Obtain Your Parts
      
    • The parts you need are ordered. 
    • Parts are logged in when received .

    Step 4: The Body Repairs Begin

    • Disassemble the damaged parts .
    • Re-inspect your vehicle for any hidden damage that may have occurred. 

    If any additional damage is found, we notify you and provide a written supplement. It documents any additional costs or schedule changes that may be necessary.

    Step 5: Body Repairs are Completed

    • All damaged parts have been replaced or repairs, according to plan. 
    • Your Vehicle is inspected to ensure the repairs are complete and correct as ordered .
    Body Repairs

      Prep and Painting

      Step 6: Preparation for Painting

      To ensure a “like-new” paint job, your car undergoes multiple step of careful preparation including: 

      • Cleaning 
      • Sanding 
      • Priming 
      • Sealing 
      • Masking 

      Step 7: Painting (color and clear coats)

      • New paint is expertly mixed to match your vehicle’s existing color.
      • Multiple coats of paint are applied to the repaired areas followed by clear coats for added gloss and protection.
      Prep and Painting

        Final Assembly and Delivery

        Step 8: Final Vehicle Assembly

        • Final parts assembly is completed. 
        • You vehicle is carefully cleaned .
        • You vehicle is carefully inspected to ensure the final repair meets our highest quality standards .

        Step 9: Customer Notification

        • We contact you to confirm that repairs are completed, and to schedule a time for you to take delivery of your vehicle.

        Step 10: Review and Delivery

        • We meet with you to review the repairs, discuss any question you may have, and ensure your satisfaction with our work.
        Final Assembly