The man at the desk was not very pleasant I think his name was John , when told him I needed a sticker his response was are you sure it will take about 45 minutes , I said yes that is why I was here His comment was well it’s your choice it’s going to be a while! Making me feel as if he really could have cared less if he had my business or not
Hi Robert- thank you for sharing your feedback of your experience in our dealership. It’s unfortunate to hear that the communication between you and one of our team members missed the mark. We take customer care very seriously here at Copeland Chevrolet. Because of this, we’d like to speak with you personally to apologize as well as hear more regarding the details of your visit with us. Please call Bill Maloney, our Service Manager, at 866-794-1712 when you have a free moment. We would like you to know that we greatly value your business with us and look forward to the opportunity to express this. Thank you.