Confirmed Service Customer
Once again a repair took an outrageously long time to complete. Three months. THREE MONTHS Copeland had my truck for a repair. I also was very rarely given updates, most time I had to call myself and ask what the status of my vehicle was. The only reason I brought it to Copeland for this repair is because they did the previous repair (which ALSO took an obscene amount of time to fix, then they didn't fix it the first time and I had to drive back minutes after picking my vehicle up!)
Adam B.
WESTFORD,
VT
Business Response
Adam, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to our Service Manager, Bill Mahoney at (508) 586-7900 Option 2 at your earliest convenience so we may further assist you in working towards a resolution.
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