Confirmed Service Customer
The service department guy who handled my purchase of a spare key fob was excellent. The sales guy who handled and submitted my claim for a thousand dollar refund for an option that I bought with the car that I really didn't need was fine too. But the reason that I don't rate the dealership any higher is because they sold me that package (windshield repair, dent suck out, lost key replacement) in the first place. And they also sold the old "you need a shinier car" package (ECP Plus Appearance Package. I know, I know, I fell for it, but it doesn't make me recommend the dealership to have the price of the car jacked up a couple thousand dollars for packages that I don't need. In fact, I'll lower my score right now.
Wilton S.
Madison,
WI
![2023 Chevrolet Bolt EUV 1G1FY6S07P4199157](https://inv.assets.ansira.net/evox/color_0640_032/51272/51272_cc0640_032_G7X.jpg)
Business Response
Was this review helpful?
Other reviews that may be helpful
![2022 Chevrolet Bolt EUV 1G1FY6S04N4125286](https://api.sincrod.com/social/1.0/image/caravatar.png)
Confirmed Service Customer
All my concerns were heard and understood. All problems were addressed and solved. People were kind, polite and professional. Thank you very much!
![2023 Chevrolet Bolt EUV 1G1FY6S04P4188214](https://inv.assets.ansira.net/evox/color_0640_032/51272/51272_cc0640_032_G7X.jpg)
Confirmed Service Customer
Staff was very professional and helpful. I was really impressed with the service I received. I would highly recommend Bergstrom for any service you ne...
![2023 Chevrolet Bolt EUV 1G1FZ6S07P4198796](https://api.sincrod.com/social/1.0/image/caravatar.png)
Confirmed Service Customer
We were disappointed that the wiper fluid was not topped off, no car wash and the pressure on the tires was too high.
![2022 Chevrolet Bolt EUV 1G1FZ6S05N4115265](https://api.sincrod.com/social/1.0/image/caravatar.png)
![2009 Chevrolet Malibu 1G1ZK577494173018](https://inv.assets.ansira.net/evox/color_0640_032/5525/5525_cc0640_032_17U.jpg)
![2016 Chevrolet Silverado 1500 1GCVKRECXGZ160058](https://inv.assets.ansira.net/evox/color_0640_032/10829/10829_cc0640_032_9V5.jpg)