Vehicle was dropped off first thing for a 7:30 am appointment, recall, oil change and rattle in overhead console. I called at 2pm for the status and it was not done. I called at 5:30 pm and I was asked if they could keep it another day. My seat was dirty when I got it back and the rattle was not addressed.
I've purchased 3 vehicles thru your dealership-preowned-& w/every visit back for servicing or a repair, I've never been disappointed. Wait times were reasonable, Service Dept is SO friendly & respectful....And Harold, the Sales Rep, is the gentleman who's sold me the cars/truck.. Patient, answers all questions, explains everything... You've got the best crew there!!
This is the fourth vehicle I have purchased from this dealership. Giancarlo and Dave have always guided me every step of the way. I laugh when I hear horror stories of people sitting in the dealership for hours. I was done in 30 minutes.