Confirmed Service Customer
After service was completed I noted that my leather driver’s seat had oil on it. The gentleman that was there tried removing it with water but was unsuccessful. The woman who checked me in and out came out to the car and told me that management had all gone home and I would have to come back during the week to have the oil removed. This was completely unsatisfactory service. I don’t know that I will continue to receive services at this establishment if those in charge don’t have the ability or initiative in assisting in correcting issue that arise due to services received.
Robin H.
LEAWOOD,
KS
![2019 Buick Encore KL4CJASB0KB761501](https://inv.assets.ansira.net/evox/color_0640_032/12941/12941_cc0640_032_G8R.jpg)
Business Response
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