Confirmed Service Customer
I’ve had so many issues with Chevrolet recently. Nobody answers the phone or returns calls when you leave a voicemail. I received a voicemail saying a recall part for my 2022 Chevy Blazer came in. I was trying to schedule an appointment for over 2 weeks but could not get a hold of anyone. I called numerous times, left multiple voicemails and no one ever returned my call. I made a general online appointment and when I arrived for my appointment at 9:00am, I was told at 11:30am that the part was not in stock. It took 2 1/2 hours for them to tell me they don’t have the part. Such a waste of time. Chevy service has really gone down over the years.
Carlos A.
LONG BEACH,
CA
![2022 Chevrolet Blazer 3GNKBERS5NS153498](https://inv.assets.ansira.net/evox/color_0640_032/50176/50176_cc0640_032_G1W.jpg)
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (951) 688-8111 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Tania is excellent at what she does with a smile on at all times!
![2019 Chevrolet Blazer 3GNKBFRS3KS691313](https://inv.assets.ansira.net/evox/color_0640_032/13615/13615_cc0640_032_G10.jpg)
![2020 Chevrolet Blazer 3GNKBCRS2LS593762](https://inv.assets.ansira.net/evox/color_0640_032/14031/14031_cc0640_032_G10.jpg)
![2013 Chevrolet Silverado 1500 3GCPKSE76DG144969](https://inv.assets.ansira.net/evox/color_0640_032/8211/8211_cc0640_032_16U.jpg)
Confirmed Service Customer
Craig is amazing and very helpful. Chevy Riverside is lucky to have him on their team.
![2018 Chevrolet Traverse 1GNERFKW8JJ205214](https://inv.assets.ansira.net/evox/color_0640_032/12193/12193_cc0640_032_G1W.jpg)
![2007 Chevrolet Silverado 1500 1GCEC19J47Z515801](https://inv.assets.ansira.net/evox/color_0640_032/3984/3984_cc0640_032_16U.jpg)
Confirmed Service Customer
It was outstanding and the person who helped us was outstanding!
![2023 Chevrolet Colorado 1GCPTDEK1P1131840](https://inv.assets.ansira.net/evox/color_0640_032/53280/53280_cc0640_032_9V5.jpg)