567 Reviews Found
Confirmed Service Customer
Efficient, well done. Got us in early! Nice waiting room.
James M.
GLASGOW
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Sales Customer
The sales man was very friendly and helpful in deciding which options were suited for me. After we received the new pickup, everyone was very helpful in showing us how to use the options on the new vehicle.
Kenneth R.
SHELBYVILLE
Business Response
We're glad to hear you found our staff was very friendly and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Your feedback and your business are highly valued. We take customer satisfaction very seriously and we'll be reviewing your feedback closely with our team. Feel free to contact us if you want to discuss your experience in further detail. Thank you.
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Confirmed Service Customer
Sonja Ellis, Joe Gerke & Jason Lang are outstanding employees. Take good care of them.
Lawrence S.
COLUMBIA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We're glad to hear you found our staff was friendly and professional! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Everything was good except the service person that checked us in said she would call when finished which would take about 1 1/2 hours. Didn't hear from her so I called around 330pm and left message for her to call me but she never called. I called again around 4pm and Dillon answered the phone. He said it was finished and transferred me to the cashier. When I picked up the car I asked the cashier when she received the paper work and she said 230pm!
James F.
COLUMBIA
Business Response
Hi, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to turn your experience around. Please reach out to us at (573) 355-9946 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
Jen Perez is the absolute best! Always professional and very helpful
Amanda R.
COLUMBIA
Business Response
Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Thank you for taking the time to share your experience with us! Our team will be so happy to hear you enjoyed working with them. We're looking forward to assisting you again in the future. Take care!
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Business Response
Thank you so much for taking the time to let us know how satisfied you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
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Confirmed Service Customer
I came in without an appt. Because my battery was dying. They worked me in, put in a new battery, and I was out again within half an hour. Outstanding service, and my service tech was extremely helpful and polite.
Kelli C.
COLUMBIA
Business Response
Thank you for taking the time to share your experience and feedback with us. We will be sure to pass along your compliments to our team. We look forward to assisting you again in the future.
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Confirmed Sales Customer
First time with new dealership, so far: very good!
David D.
VERSAILLES
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at our dealership! We are looking forward to working with you again in the future.
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Confirmed Sales Customer
My sales representative was amazing! He did a great job helping me pick the right truck!
John F.
FULTON
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi, we are so pleased you enjoyed your visit to Bob McCosh Chevrolet Buick GMC Cadillac! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Service Customer
The oil change was scheduled for 9am. Dropped the vehicle off around 7:45am and told the customer service person that we would be back shortly after 1pm to pick it up. Got there shortly after 1pm and was told it was not done yet. Was told it would be another hour to an hour and 15 minutes. Need to have some mechanics that work on those vehicles where the owner is waiting. And others to work on those that will be picked up at certain times. Not happy with this service!
Billy L.
COLUMBIA
Business Response
Thank you for sharing your feedback and for your business. Customer satisfaction is of the utmost importance to us, and we'll be reviewing your feedback carefully with our team. Should you want to talk more about your experience, please do not hesitate to contact us. Thank you.
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Confirmed Service Customer
Mike Waldrep is an excellent service advisor. He takes great care of my car and makes it very easy to get my car serviced. Mike is the best!
Margaret F.
COLUMBIA
Business Response
Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We're more than happy to help!
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Confirmed Service Customer
Jenn always takes great care of me and my ride
Stefan K.
HALLSVILLE
Business Response
Wow! Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for leaving us this response! Have a nice day!
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Confirmed Service Customer
Joe did great getting my truck and repaird on a Saturday
Richard D.
ASHLAND
Business Response
Our entire team works hard to maintain your vehicle in good condition so you can have a safe drive. We sincerely care for you and your safety. Thank you for choosing us! Have a nice day!
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Business Response
We're glad to hear you found our staff helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We sincerely value your business and look forward to your next visit!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! We can't wait to see you again, have a great day.