Customer Reviews

Short and sweet

Quick and easy

Great

I needed a new tire due to a nail. Tyler and crew had me back in the road in a jif. Great service!

great job

As always the job was done on time ,the service advisor [Jenn Perez) was friendly and professional.

Prompt & professional

We were very happy with our experience buying our new car at Bob McCosh. Everyone was friendly and helpful.

Fast, friendly, and to the point service!

I definitely was taken care of by Ron and Jason; their professionalism is top notch, thanks fellas!

They said it would take an hour! Hour later they were done and I appreciated that!!

As always easy in easy out, you guys do an OUTSTANDING job. It's a pleasure to visit with Mark everytime we are there. Keep up the GREAT !!!! Work😄🇱🇷🏌️‍♂️ Joe and Vickie Harper

Always a pleasure doing businesses with Gin Perez at Bob mccosh goes above beyond

Jenn Perez and Tim Rainey make an powerful service team. They deserve a raise for all their "great work".

Service department did a great job assisting us, excellent communication. However, I would NOT recommend the sales team to help you. They do not return phone calls, usually have empty promises and once you have signed the dotted line, on to the next customer. Our new vehicle was loaned out in the midst of it being purchased, promised a finders incentive for giving information that resulted in a sale (that never happened), once we signed paperwork with financial department, had to wait nearly an hour to take delivery while our sales person helped other customers. Took off and put on my own license plates while I waited. Trade in was an absolute joke. Was told my car was a wholesale piece and they couldn't budge. Well, the person I gave contact information to my sales person ended up buying it for much more than I was given or what the car was worth. No finders fee and overcharged him. I will give the sales team the little credit they deserve, my new to me vehicle needed a $1000+ repair on first oil change that was not covered by the service contract they sold me. They did goodwill a small portion, but could not be bothered to call me back to explain their reasoning or situation, they had the service department do that. Probably won't be back to buy a vehicle, way too many issues with this deal. Service did great as always. This review would be a 1 star if based only on sales department, that would not be fair to service department as they do their job well.

Service was great. When I arrived, I was told that my vehicle updates were going to take a couple hours. I was not happy. The service advisor worked with my situation, and I was able to keep my appointment later in the day. It was also nice to walk out into the showroom from Service and talk to Bob about his racing season. Great Job!

2 1/2 hours to change a wheel out. Prepaid $48 to install and was billed another $20 for a valve stem? I just paid it because I’d been there for 2 1/2 hours

Joseph did a great job, texted me once the vehicle was inspected and let me know the issues. He then texted me when the vehicle was ready to pick up. I like the way the set up for service is, with cars lined up and then driving in and a service person meets with you. Good system. very professional folks.

Kyle kept me informed when my vehicle would be ready. Every item was checked and needed to be replaced.

Friendly, concerned, employees