Terrible Service. Was told the service would last "around 1 hour", total time was 2 and 1/2 hours. There was a product recall for the tire pressure that was listed in the door. They told me that I should have gotten the sticker in the mail and could just do it at home. Will not ever go back.
I showed up with what I thought wasn't going to be such a bad vehicle problem. But after they diagnosed what the problem was, Mike from the service department texted me directly to explain what was wrong with the vehicle and what it was going to cost to fix it.. the numbers he threw at me was definitely higher than I was expecting so I had to just call him and talk it over with him. After we talked and he explained different directions I could go with, we came to an agreement and he stood by it 100%.
seems it took care of shifting problem 1qt low on tranny fluid (you flush last visit // where did the qt go ?) have not received a copy of multi-point vehicle inspection last 3 oil changes still have a vibration (small)
Price of oil change and tire rotation had raised eff 11-15 but because we'd made our appt prior and had a mailing from McCosh pricing the service at $49.95, that is the price they charged us - not $59.95. Car was ready and we got a call letting us know work was done.
First of all it was not on 11/15/2021 it was on 11/12/2021. I felt they took good care of me. The person who met me at my car was very pleasant. The only thing that I found to be frustrating is that my appointment for an oil change and tire rotation was at 2 pm and I did not leave the service department until 4 pm. I watched people come in after me and leave before me. Granted I don't know what they were scheduled for. Other than that everything was fine.