284 Reviews Found
Confirmed Service Customer
I understand Inflation, but $99.00 for an oil change is ridiculous
Juan Z.
PASSAIC
Business Response
We appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (973) 785-2220.
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Confirmed Service Customer
Service personnel are great to deal with. Kind and responsive
Matthew R.
WAYNE
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Adam and his team are amazing. Thank you for everything
Darren O.
WAYNE
Business Response
We strive for 100% satisfaction, and it is great to see you had such a positive experience at McGuire Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Robert, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Echela, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Smooth process- great help from Leon and everyone at the dealership! highly recommend!
Scott G.
LARCHMONT
Business Response
Scott, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Everyone st the dealership was prompt and helpful. With three children it made it a seamless transition that allowed us to make a decision and enjoy the experience.
Christina D.
NORTHVALE
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Confirmed Service Customer
Team member that called to upsell hvac sanitization told me the oil change will be around $100. When I went to pick up the truck they handed me an invoice for over $300. Was told my truck requires special 0-20 oil (wrong) , it’s a big diesel truck that takes lots of oil…invoice quantity 12 qts (wrong) (I hope), someone came and adjusted the invoice. Right hand doesn’t know what the left hand is doing over at McGuire, would not step a foot in that place again.
Andrew B.
CALDWELL
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Confirmed Service Customer
Excellent service, the service dept is very personable, helpful and friendly.
Donna S.
POMPTON LAKES
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Confirmed Sales Customer
Jim, my salesman , was most helpful in the process of leasing my 2023 Envision. Everyone at McGuire is professional and courteous. I would highly recommend them .
Steven C.
LITTLE FALLS
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Confirmed Service Customer
I AM STILL HAVING PROBLEMS WITH MY WHEEL ALIGHNMENT. BROUGHT MY BUICK 2016 VERANO IN FOR SERVICING ON 10/5/23 AND AT WHICH TIME I ALSO HAD THE WHEELS BALANCED AS PART OF THE SERVICING. EVER SINCE THAT TIME, I HAVE BEEN HAVING PROBLEMS WITH THE CAR PULLING TO THE LEFT. BROUGHT IT IN AGAIN ON 11/28/23 AT WHICH TIME WHEEL ALIGNMENT WAS PERFORMED. SINCE THAT TIME, I AM STILL HAVING PROBLEMS WITH WHEEL ALIGNMENT. THE CAR STILL PULLS TO THE LEFT, ESPECIALLY AT HIGHER SPEEDS BETWEEN 60-65, ESPECIALLY ON ROUTE 80. AT REGULAR SPEEDS UP TO 50 MPH, DON'T NOTICE IT AS MUCH. IT SEEMS A LITTLE BETTER, BUT IT IS STILL PULLING TO THE LEFT. ????
Shirley L.
CLIFTON
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Confirmed Service Customer
service adviser Stephanie was nice and knowledgeable. the only thing i didn't like is the fee for using a credit card.
Aziz S.
WAYNE
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Confirmed Service Customer
Courtesy people vehicle is ready on time as promised
Robert C.
NORTH ARLINGTON
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Confirmed Sales Customer
Knowledgeable, courteous, friendly, accommodating sales group. Loved Nicco and financial guy (sorry I did not catch his name).
Michael Z.
FAIRFIELD
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Confirmed Service Customer
Never a problem. We have been using this service for 20 years.
Daniel S.
PATERSON
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Confirmed Service Customer
Angel the desk manager was quite helpful with putting in a claim for me to Hankook for a tire with a bubble.
Michele M.
NUTLEY