I waited for over 2 hours outside waiting for my car to get service (oil change and rotation of tires- over 2 hours). During my waiting time , I went to use the ladies room for about 5 minutes. After the 2 hours waiting sitting outside looking at my car . I went to ask when was my car getting service. They said it was done. I asked why no one called me . They said they page me Uuughh. I asked that they could have call my cell or text like they have done in the past. No answer. I advised them I was outside waiting for my car to get service, I never saw my car getting service . I was very very frustrated. Really bad experience .