Confirmed Service Customer
I tried to used the service dept. I made an appointment, arrived slightly ahead of time. The waiting area was uncomfortable and hot. After an hour my truck was still sitting in the parking lot. I said to the receptionist I think maybe I will just go. She didn’t offer to check on the hold up, offer to reschedule or apologize just responded ok. Customer service is not important at this dealership evidently
Margaret F.
BURTON,
TX
Business Response
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