Confirmed Service Customer
My vehicle was never serviced. I believe this to be an isolated incident as I have never had trouble in the past. I had called to get my car inspected and was told that I did not need an appointment. I asked if there was a good time to come and was told that either 1:00 or 3:00 would be best. I told them I would be there at 1:00. I arrived shortly before 1:00. After sitting there for almost an hour and seeing my car still in the same place in the parking lot, I asked how much longer it would be. I was told that they were finishing a vehicle and mine was next. The the inspection would take 15-20 minutes. However, I was on my lunch break and had to return to work. I left without getting my car serviced and went elsewhere the next day.
Joyce P.
BRENHAM,
TX
Business Response
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