Confirmed Sales Customer
While I got the car I wanted, the experience was NOT what I had with a previous purchase. I had an incorrect window sticker so the deal initially fell apart. I honestly felt like a bait and switch. When customer care followed up the next day and I stated the issue and was promised a call back which I never got....even if the answer was we can do nothing more, if you promise a call back you do so. The ONLY reason I returned to purchase is that their inventory was the most robust for the model I was seeking--believe me I tried a 70 mile radius search. I wanted to find something someplace else, and couldn't. My experience overall was "meh"....I got a car, I needed a car, Jim Winter has the inventory but attention to customer and details is lacking.
Holly B.
HOMER,
MI
![2023 Buick Encore GX KL4MMESL5PB085033](https://inv.assets.sincrod.com/evox/color_0640_032/51120/51120_cc0640_032_GAZ.jpg)
Business Response
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