Confirmed Service Customer
Happy with service just waiting on carpet to come in and schedule an appointment
Brian W.
OCEAN ISLE BEACH,
NC
Business Response
Recent review you completed was not the GM survey, please keep eye out on your email! I wanted to thank you so very much for your wonderful online 5 star rating! It’s a great way to keep us motivated throughout the day!!! I really appreciate you taking time out of your day to respond to the email that was sent to you. I wanted to let you know that you have one more survey coming your way. This is the survey we discussed with you and it is extremely important to our dealership and and especially to your service advisor Christian. It will be coming from General Motors, about 10 questions and this will also come to you by email in the next week or two. General Motors wants to check in to make sure you were COMPLETELY SATISFIED AND 10/10 with your visit. This is your service advisor’s report card and the way GM makes sure they are taking care of our customers. If you could fill that survey out as well, we would be very grateful, especially Christian. It will also enter you into a contest to win $500!! His only passing grade is COMPLETELY SATISFIED and rating a 10/10 so if we ever fail you in this, please contact me right away. Thank you again so much for all your participation. I hope you have a great day!
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