On my initial phone call in I was transferred to "Body Shop" but wasn't told I was being sent to the Burlington location. When I arrived at Mukwonago no one admitted to being the person that did the transfer. I was understandable upset with this since Mukwonago doesn't have a body shop. Last year when I had the struts on my car's back hatch I was told by who ever I spoke with that your location couldn't replace the bracket that held the struts at the top. Low and behold this year you could and did replace the bracket. If I had known that I would have done it last year when the struts were replaced and saved myself the frustration this year.
Every Lynch employee greeted my wife and I with respect and a smile, always tended to our needs, showed appreciation for our time. Our salesman, Kevin, was the pinnacle of professionalism mixed with friendliness that made the entire experience a great one!
The whole Lynch Chevrolet of Mukwonago team would like to thank you for this great feedback on your visit to our dealership. We are happy to hear that you were pleased with your visit and hope to see you in the future.
I was very impressed. Lynch Chevrolet in Mukwonago exceeded my expectations. I had to have my son's car towed because a pipe broke under the car and was dragging, and Lynch was able to shop around for parts to get us the best repair price possible. Not sure other dealerships would have gone to bat for us like that. They initially told me the car may not be repaired for 3-4 business days, and we had the car back the next day after being towed. Fantastic service and I am very grateful that I chose Lynch.
The service advisor (Pete) went out of his way to help get my car fixed by locating a part that was back ordered and able to get me back into my car! They were great with communicating the process and explaining what was wrong. I'm always happy with the service at Lynch! I wouldn't take my Camaro anywhere else. Thanks for all of your help.