HAYES CHEVROLET PREFERRED CUSTOMER PROGRAM TERMS AND CONDITIONS
The following are the terms and conditions of which you are offered the use of a Hayes Chevrolet Buick GMC Preferred Owner Card.
The Preferred Owner Program is a customer loyalty program. Members may earn reward dollars off future service and parts purchases. Upon activation of the card each member receives $250 in sales dollars that may be used toward future vehicle purchases.
Hayes Chevrolet Buick GMC is the sponsor of this program. All money earned may only be used at the Hayes Chevrolet Buick GMC location in Baldwin, Georgia.
Preferred Owner Program Terms and Conditions
1. Each Hayes Chevrolet Buick GMC Preferred Owner's participation in this program indicates their full and unconditional agreement to these terms and conditions.
2. All customers with an e-mail address (required for participation), who are age 18 or over who have purchased a vehicle, had service performed on their vehicle, or bought accessories and/or parts from Hayes Chevrolet Buick GMC are eligible to join this program.
3. Each member is responsible for ensuring that the information in his/her account is accurate and kept current.
4. A member's balance can be checked online at www.gmpreferredowner.com. Reward dollars and account adjustments will be posted within 30 days of the qualified transaction date.
5. The personal information that is collected from each member in connection with the program will be used in accordance with the GM Privacy Policy.
6. Limit one Preferred Owner card per qualified transaction.
7. 5% of the total dollars a member spends up to a maximum of $300 in any one transaction will accrue in reward dollars and can be used towards your next service, parts or accessory purchase. Reward dollars are earned on customer pay transactions only.
8. Qualified purchases include retail parts, service, and accessories. All other purchases including wholesale parts purchases are excluded from this program. Reward dollars are earned on customer pay transactions only and based upon the dollar amount paid by the member. Repairs reimbursed by insurance companies do not qualify for reward dollars.
9. In order for a member to redeem reward dollars towards a qualified service or parts purchase, they must present a valid membership card, account number, or acceptable form of identification.
10. Reward dollars are only credited at the time a member makes a qualified purchase.
11. Reward dollars may only be used at Hayes Chevrolet Buick GMC.
12. Reward dollars cannot be redeemed or credited on previous eligible purchases made within Hayes Chevrolet Buick GMC or through the Point Plus Program.
13. Each reward dollar earned is equal to one U.S. dollar. Accrued reward dollars do not constitute property of a Preferred Owner and have no cash value outside of the program.
14. Membership and reward dollars have no cash value and cannot be redeemed for cash. 15. Members cannot pool accumulated reward dollars for any reason. Membership and reward dollars cannot be sold, bartered, brokered or transferred for any reason including death and/or domestic matters.
16. Reward dollar redemption may not be allowed with certain GM promotions including but not limited to: GM Employee Purchase, GM Dealership Employee Purchase, GM Mobility Program, GM Business Choice Program, and GM Supplier Purchase. Hayes Chevrolet Buick GMC reserves the right to determine redemption eligibility.
17. Each card has an expiration date of 5 years from original activation date. Reward dollars are non-transferrable except upon renewal of an expired card. To renew, members must open a new account and all accumulated reward dollars will be transferred to the new account.
18. Reward dollars are limited to a maximum redemption of $250 towards vehicle purchases and $300 towards services or parts. Reward dollars are limited to a maximum accumulation of $500.
19. Any returned items in which Preferred Owner reward dollars were earned will be credited back to the dealership.
20. Any returned items purchased with reward dollars will not be exchanged for cash. The returned item's program value will be returned to the preferred Owner's account.
21. Preferred Owner cards remain the property of Hayes Chevrolet Buick GMC and must be surrendered upon request.
22. Hayes Chevrolet Buick GMC reserves the right to disqualify any person(s) from participation if in its sole judgment the member violates the rules, terms and conditions governing this program. In the event of disqualification or program termination, accumulated reward dollars will be immediately terminated.
23. Hayes Chevrolet Buick GMC reserves the right to audit all accounts for compliance with these rules. In the event the audit reveals discrepancies, the program earnings may be delayed until such discrepancies are resolved. Hayes Chevrolet Buick GMC reserves the right to make any and all decisions as to the validity of accumulated reward dollars. All such decisions are final.
24. General Motors and Hayes Chevrolet Buick GMC reserve the right to change the program rules and/or terminate the program at any time without prior notice to members.
25. GM and Hayes Chevrolet Buick GMC assume no liability for changes in the program or for discontinuing a dealership service which may affect the program benefits.
You can earn reward dollars for the Hayes Preferred Owner Program in the following ways:
1. Each service purchase earns 5% of total dollars spent (before tax) up to a maximum of $300 in any one transaction that can be used towards future service, parts or accessories sale.
2. Each parts and/or accessory purchase earns 5% of total dollars spent (before tax) up to a maximum of $300 in any one transaction that can be used towards future service, parts or accessories sale.
3. Vehicle purchases earn $250 in sales credit toward a future vehicle purchase. Limit one card per transaction.
4. Reward dollars may also be earned by purchasing products from over 300 retailers on-line through the Preferred Owner website. Reward dollar percentage will vary by retailer and are subject to change without notice.
Changes and Termination of the Hayes Chevrolet Buick GMC Preferred Owner Program
Hayes Chevrolet Buick GMC may modify any of the terms and conditions governing this program including, but not limited to, the ways through which reward dollars can be earned, how the program may be used, the value of the earned credit at any time, without notice, even though these changes may affect the Preferred Owner's ability to use the reward dollars that have already been earned.
This program has no pre-determined termination date and may continue until such time that Hayes Chevrolet Buick GMC may end the program at any time without notice. The Preferred Owner's continued participation in this program constitutes the Preferred Owner's acceptance of any changes made to these terms and conditions. The Preferred Owners are responsible for remaining knowledgeable as to any change that Hayes Chevrolet Buick GMC may make to these terms and conditions. The most current terms and conditions is available on the Hayes Chevrolet Buick GMC website and supersedes all previous versions.