The repair was done quickly and the staff was nice. It is hard to understand why the entire light unit had to be replaced ($300.00 plus $52.00 labor) to replace one little bulb! (It had to work to pass state inspection.) Was this a design flaw by an engineer or a GMC rip off?
Weren���t pushy, which we appreciated! Also, asked what WE needed and what WE were looking for in a vehicle. But most importantly, they kept in mind the amount we told them we felt comfortable with re: a monthly payment.
Scott - thank you for taking the time to write about your experience at our dealership. All of us at Hart Motor Company pride ourselves on our commitment to service excellence. We appreciate your kind words and look forward to seeing you soon. Thank you!
Hi, we're disappointed to hear of the negative experience you had at our location. When you have an opportunity, please reach out to us at (540) 389-2364 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Every experience at Hart Motors has been exceptional. Appointments are made easy and my time wait has been reasonable. The Service Staff are top notch. They are friendly and always ready to assist with my needs. Thank you to all the staff at Hart Motors.