202 Reviews Found
Confirmed Service Customer
The service department was very professional and helpful.. I was in and out in a timely manner !!
Gary S.
PRESCOTT VALLEY
Business Response
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Daniel and Martin were absolutely amazing at getting me the right car for my kids and I within my budget!
Shannon N.
CHINO VALLEY
Business Response
Shannon, we're happy to hear you had a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
I had to come in for a routine oil change and I worked with Cody this time. He helped me out with a few questions about my truck. One important one was if he could have the brake pads checked because somewhere else where I had to go get new tires because it was an emergency situation told me I needed a new brake pads immediately and rotors, Cody had them checked during the service and he was very fair and honest and said that they weren���t necessary at this time. As a woman and someone who doesn���t know much about vehicles I have been take advantage of at different auto places in the past and this to me. This just proved the quality and integrity of the dealership, and I really respect that.
Brittany S.
PRESCOTT VALLEY
Business Response
Brittany, we're happy you found our staff to be so supportive during your experience here at Findlay Buick GMC Prescott. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Needed windshield wiper switch repaired/replaced - the price was exorbitant
Robert K.
PRESCOTT VALLEY
Business Response
Robert, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 499-7298 when you have a chance. Thank you, and we look forward to hearing from you.
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Confirmed Service Customer
polite caring group of people. Met all my needs in friendly manor
Jeffry B.
PRESCOTT
Business Response
Jeffry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Sales and F&I were very good and delivering my car and walking through the major features was excellent.
Joseph I.
PRESCOTT VALLEY
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
You said that you would get the best deal for us, and as best I can tell, you did it. Was very satisfied with the results of our deal. Thank you
Lincoln L.
PRESCOTT
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Jerry, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Sandy, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Love the people especially service manager., Brian
Bryan R.
KALISPELL
Business Response
Bryan, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Exceptional service , Tom is a great service advisor
Vincent S.
PRESCOTT
Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!
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Confirmed Service Customer
I had a recall on my 2016 Enclave for the Takata airbag. It took GM over 16 months to get the part available to their customers. The part was ordered by Findlay in Prescott & an appointment was made at my convenience. The appointment took less time than expected which I appreciated. The airbag was installed & now I can drive my Enclave after 16 months of my vehicle sitting in my garage. Thank you Findlay Buick GM for taking care of my car.
Deborah T.
PRESCOTT
Business Response
Deborah, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
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Business Response
Amber, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
They started on the truck right away and it was finished before they said it would. Everyone was pleasant and professional. The waiting room was very comfortable. Everything they did was explained to me.
Larry P.
PRESCOTT
Business Response
Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Findlay Buick GMC Prescott! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
They performed my schedule oil change and also advised me that I needed my transfer case and rear differential needed service. Troy is a great service advisor to help keep my terrain operating at peak performance.
Bruce B.
PRESCOTT
Business Response
Bruce, thank you for your kind words and this wonderful review! We hope to see you soon!
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Confirmed Sales Customer
The buying process was very easyvand all the staff is very professional and very easy to do business with.
John N.
ASH FORK
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Findlay Buick GMC Prescott and we hope to see you again.
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Confirmed Service Customer
Very quick and efficient. Did exactly what needed to be done. Would be nice if you offered a complimentary car wash with the service Might as well go to grease monkey for what was done
Candi C.
PRESCOTT VALLEY
Business Response
Candi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (928) 499-7298 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Ilene, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!