Customer Reviews

Truck was towed in, repaired the next day

This was my first scheduled service with my 2024 new GMC 3500 Duramax 4 Door pickup, Everything seems fine but my DEF was only partially refilled.

Friendly service, and the car was washed and ready on time.

All the people on the service team were kind and very helpful. Jeremy explained the issues regarding my car and they went above and beyond to determine the issue.

Informative about what was or needed to be done to vehicle

Dealership is always great

very good job well done

good service, but, it took a long time...2 1/2 hours for inspection and oil change

It was a very pleasant experience.

Easy to deal with and simple process.

They were very easy to work with. Everything was ready to go when I got there

Great

People very nice I told them to check couple of things did good job

My vehicle was in the shop for 2 months! Not much communication/updates and no one had any idea when the part was arriving. I was in 3 different loaner vehicles (this is only because I requested one as I was not asked if one was needed) granted I'm now paying for gas as my vehicle is an EV and I have 2 months of payments that I had to make with no compensation. I reached out to Corporate but that's a joke and got nowhere! With only having my vehicle for not even 6 months, I asked to just switch out to another vehicle, didn't happen! Fast forward to now, picked up my vehicle and I had 3 mini cans of sprite in my vehicle (totally slipped my mind) to having them explode and everywhere! Not a happy camper at all!!! and my key fob still doesn't open my back gate but at this point, I am no way taking my vehicle back again! I'll have to deal with it! I have been a lifetime GM customer, but I might be looking elsewhere once my lease is up! Very DISAPPOINTED!!

N/A

Everything seemed to be done correctly. The service advisor and service mechanic were friendly and helpful.

The entire team was very friendly and very knowledgeable and I was in and out in no time for my vehicle service.

Good experience with sales department. The financing was a good experience with the exception of the additional warranty added with limited explanation of what it entails.

Service Advisor Jeremy Shade got me checked in. Routine 15000 service, oil change tire rotation and they had service special to replace front wipers. He checked back with me frequently to give me updates. Staff always friendly and courteous.

The Service Dept and check out person awesome. I arrived 30 mins before open and I was welcomed in. As a marketing sales person I noticed missed opportunity the Sales Team that quickly moved thru the waiting area without a Hello or a glance to recognize a potential candidate for a future car purchase. Will I be recommending others to this dealership.Things that make you go hmmm. Hello’s and greetings are Free no cost.