Confirmed Service Customer
I was scheduled for several factory recalls as well as basic vehicle maintenance (oil change). I was told that the service would take five plus hours. I asked in advance if a courtesy vehicle could be made available. That request was not fulfilled. I was able to get a shuttle ride home but had to make arrangements for a ride back to the dealership on my own.
Calvin J.
HYDE PARK,
MA
Business Response
Hello, we really appreciate your feedback! We are glad to see that your oil change and factory recall service was done sufficiently! We apologize for any inconvenience you had to endure while trying to get back to our dealership to pick your vehicle up. Please contact us if there is anything we can do.
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