712 Reviews Found
Confirmed Service Customer
Excellent service, while I was there I thought I lost my credit card. Your staff was very helpful in helping me find it. Dante was helping me in the beginning but was busy with a customer. I asked Elando for help and even though I wasn't his customer, he dropped everything to check my truck if the card was inside. Thankfully it was found and i'm grateful
David H.
NEWMILFORD
Business Response
David, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
Service was flawless, Dante was GREAT !!
Michael L.
New Milford
Business Response
Michael, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Sales Customer
Pat and Tim were very helpful and responsive in answering any questions about our purchase and new vehicle.
Kathryn B.
Newtown
Business Response
Thank you for your review of our retail facility, We hope to be of service to you again!
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Confirmed Service Customer
Refused to acknowledge oil leak from rear main seal. William said: "its not a bad leak its ok to keep driving through expiration of warranty."
Kamil D.
Mahopac
Business Response
We appreciate your comments, Kamil. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
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Confirmed Service Customer
Everyone I dealt with was very nice. My vehicle is always well taken care of.
Annette Y.
Seymour
Business Response
Annette, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Business Response
Thank you for your review of our retail facility, David! We hope to be of service to you again!
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Confirmed Sales Customer
I wasn't even sure I was in the market for a new car, and made an appointment with Leo to discuss my options. We determined the time was right and he found me the perfect car. Leo is the best!
Penelope P.
Bethel
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Confirmed Service Customer
Great experience. Very friendly and knowledgeable check in person. Friendly folks in the waiting areas. On time delivery of work. Well done.
Bruce B.
New Preston-Marble Dale
Business Response
Bruce, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Ingersoll service experience has always been positive. That is why we have purchased or leased 5 Buicks from from Ingersoll.
Peter R.
Stamford
Business Response
Thank you for being one of our returned guests, Peter. We value your feedback and hope to be of service to you again in the future.
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Business Response
Carlos, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Drove in with no appointment, took my car and an hour later I was on my way.
Stephen K.
Danbury
Business Response
Stephen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Everyone was very nice and professional as always! Bill was helping me look for a new car!!! I’m so upset the new Buick encore doesn’t come with a sunroof!
Robin W.
Sandy Hook
Business Response
Thank you so much, Robin! It is great to hear our Service Consultant took such great care of you! We hope to be of service to you again down the road.
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Confirmed Service Customer
everyone was very helpful. The car was done when they said it was.
Paul H.
Brookfield
Business Response
Paul, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Friendly, professional service staff. Prompt, high quality service. Excellent communications. No surprises. Comfortable, clean customer waiting area.
Henry W.
Brookfield
Business Response
Henry, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Juan, thank you for your review of our retail facility! We hope to be of service to you again!
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Confirmed Sales Customer
John Gallager was understanding and easy to work with. His knowledge of the cars and systems was amazing . while we had a few bugs to work out the whole experience was smooth. All the staff I worked with were amazing ,Kind and Helpful.This is the 3rd car I have leased from Ingersoll and I will be back.
Michael F.
Danbury
Business Response
Michael, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Denice, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Confirmed Service Customer
All was good. One thing, though - the center display on the Volt used to show the power usage above the MPH and such as I was driving - that is no longer showing on the display. Is there a way to fix that?
Michael F.
BETHEL
Business Response
Thank you for taking the time to leave us your comments, Michael. Our guests mean a great deal to us and we would like the opportunity to address your concerns. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance.
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Confirmed Service Customer
I purchased a GMC Sierra with 10,000 miles certified vehicle noticed when the vehicle is brought home all four tires were dry rot contacted. The dealer dealer refused to pay for all four that I had to pay half of the cost which I agreed they put the tires on when I got home. I noticed all four rims were damage from the tires being taken off and installed Contacted the dealer told me they take care of the rims, but I still had to pay for the $500. I shouldn’t have to pay for the tires because it was a certified vehicle and I took the truck before I brought it into a DOT station in Bristol Connecticut and they said that was tires should not be on the road. They are Hazzard , so I dropped the vehicle off at the Watertown division my vehicle was tied up for eight days rims were repaired and I was required to pay the $500 for the tires. I feel as though I was treated poorly and I need to be compensated for my $500 and compensated for dealership lying about, damaging my rims and not telling me, my phone number 860-805-6258. It would be nice to get a call back. Thanks, Jeff.
Diana D.
Bristol
Business Response
Diana, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!