713 Reviews Found
Confirmed Service Customer
Great job fixing my issues in a timely manner.
Scott M.
Chelmsford
Business Response
Scott, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Friends staff and great work. Did not pressure sale for additional work.
Mark B.
Newburgh
Business Response
Mark, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Nadine, it's our commitment to ensure quality guest care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Bart, we appreciate your wonderful feedback on your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury! We hope to be of service to you again!
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Business Response
Bruce, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
I dropped my car off for an oil change, new front brakes/rotors and a part installation for the passenger's side door. Appointment was to take all day, however, I received a call around lunchtime and was able to pick my car up earlier with a ride to Ingersoll than having to deal with the evening rush hour traffic.
Cheri R.
Sandy Hook
Business Response
Cheri, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury! We hope you continue to choose Ingersoll Auto of Danbury for all your vehicle needs!
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Confirmed Service Customer
Everyone at Ingersoll is great. Unfortunately GM builds and sells inferior transmissions which require major work at 12,000 miles. I will not buy another one.
Mark M.
Brookfield
Business Response
Mark, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact John Juraska, Service Director at (203) 885-7774 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
It was a good experience . The people were friendly and professional . I felt assisted and not manipulated . As a long time customer , I feel that you are on the right track . Well done .
Rodney P.
Danbury
Business Response
We appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
Excellent communication by William in service department. He was very caring and patient. He answered all my questions throughly and beyond .
Shaela H.
Brookfield
Business Response
Shaela, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Confirmed Service Customer
Transmission is still bucking and slipping regardless of what your technician claims with their limited test drive. This has been an issue for years and really needs to be resolved asap.
Kevin W.
SANDY HOOK
Business Response
Kevin, we appreciate your comments, Kevin Walder. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to John Juraska, Service Director at (203) 885-7774 when you have a chance. We hope to hear from you.
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Business Response
Milton, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
CAMERON WENT OUT OF HIS WAY TO HELP ME CONNECT MY ANDROID TO MY CAR .HE NEVER LOST HIS PATIENCE NOR DID ALL THE STAFF. NO DEALERSHIP IS LIKE INGERSOLL........................ ALL SO PLEASANT. EVERYONE GREETED ME WITH A GOOD MORNING AND A SMILE.....REALLY MAKES YOUR DAY..................................
Lisa D.
Sandy Hook
Business Response
Lisa, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Business Response
Thank you for your review of our retail facility, Kirk! We hope to be of service to you again!
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Confirmed Service Customer
I asked for several things to be checked and the tech's did a GREAT job! Thank You!!
Louis C.
Brookfield
Business Response
Louis, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Business Response
Lucian, as one of our valued guests, we would like to sincerely thank you for choosing Ingersoll Auto of Danbury! We hope to see you here again.
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Business Response
Chris, we appreciate your wonderful feedback of your recent experience with us. Thank you again for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
My experience was great, they were quick and prompt with their service and they had it done in the same day
Christian P.
NEW FAIRFIELD
Business Response
Christian, we appreciate your wonderful feedback of your recent experience with us. Thank you for choosing Ingersoll Auto of Danbury!
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Confirmed Service Customer
It was OK for the most part . They failed to run through car wash, so when they said car was ready had to wait again. A very concerning issue happened in my car that; if it was not done intentionally, I'm concerned something damaging or abusive happened during service. I brought it up to Dante after car was in wash. Also. For the 2nd time picking up car from service, my mirrors were wrenched back in wrong direction. Minor scratches. This carelessness could ruin them. Not very professional. Attention to detail & being a good steward of a car intrusted to you for service is important.
Marie M.
New Milford
Business Response
Marie, we appreciate your comments. Our technicians are dedicated to providing each of our valued guests with the highest caliber of service and quality of work you can trust. If you would be willing, our Team Leader would like to discuss your experience in hopes of resolving this matter to the best of our ability. Please reach out to us at (203) 730-5766 when you have a chance. We hope to hear from you.
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Confirmed Service Customer
Nightmare ... Standard Oil Change and Engine Mount replacement. 1. The service team told me I needed the engine mount replaced, I called at 430 to see if my car was complete and they informed me that the tech never did the service, so the car needed to stay overnight. Not sure why I found out at 430. Was someone not checking on the work during the day????? 2. Oil Change and Tire rotation, once I got the car home, I noticed they never rotated the tires. I was lucky in that I just replace one of the back tires a few months ago so it was pretty obvious. Once again I was told all work was complete is someone not checking during the day to ensure all work is completed correctly. It makes we wonder if the actually did anything and just charged me.
Craig B.
NEW MILFORD
Business Response
Thank you for taking the time to leave us your comments, Craig. Our guests mean a great deal to us and we would appreciate the chance to discuss your concerns further. Please contact John Juraska, Service Director at (203) 885-7774 so we can work with you to make this right.