Comments: Hector is the best! – A. L. L. Harms

Comments: Hector in Cadillac was awesome from drop off to pick up. He even suggested to do the back brakes as they were about 15%-20% from the service period, but he knows how hard it is for me to put the car in the shop, even for a short repair. Now that is an advisor! Thanks James Banner – J. Banner

Comments: Was totally pleased with how Hector greeted me. The entire process was a pleasure and even though I live in Homestead and have closer Cadillac dealerships, I have always been treated extremely well by Braman. I will continue to do business with this facility! Thank you for treating me like all customers I am sure are treated. – F. R. Martinez

Comments: Hector is always helpful. – M. H. Ghent

Comments: From the minute my service writer, Hector S. greeted me, to the concierge walking around checking on everyone, to the friendly cashier at the end of my visit - as a customer, you truly feel and experience the Braman Mission Statement in real time! Norman Braman and his well trained personnel actually say what they mean, and mean what they say! Incredible auto dealership-Others should take note – K. I. Stowe

Comments: Larry Veloz treated me like an old friend, he was courteous, friendly and professional. There was a minor glitch in the repairs made to my car which he noticed himself right away and immediately offered to correct to my satisfaction. The service manager also came over to speak to me and offer a quick repair. I am very pleased with my first visit and have already recommended Braman for service to a friend who owns a CTS.  – O. P. Carral

Comments: Larry in Cadillac svc. is Great give him a RAISE !!!!!!!! – M. Rodriguez

Comments: Yes Braman Cadillac Miami Is A Great Dealership To Purchase And Service Your Vehicle – R. V. Fowler

Comments: Larry was **e x t r e m e l y** nice – P. M. Chiche

Comments: hector is very very knowledgable and fast in his job – L. Cardenas

Comments: great customer service by Hector, thank you – W. G. Maffett

Comments: i have the BEST service in my life thank to one of the managers JAMES S CARROLL, he is the best, first i had a very bad service and he fix all the problems and y promise i will always by Cadilac becouse the expiriance i had thanks of him. – E. N. Tommasi

Comments: Hector is an awesome service advisor. Hector makes me feel good about leaving my vehicle in this facility. I appreciate his kindness, friendliness, and overall mannerism when it come to servicing my vehicle. Hector makes me feel like me and my cadillac are family. – V. L. Simmons

Comments: Hector is an outstanding service representative. I appreciate his help and communication. I will definitely call him again for car services. – P. D. Parham

Comments: You have the best employee in your Company: Hector Socarras. He was always helpful and courteous when I brought my car to have it serviced. I will continue to buy cars from Braman for its best services.  – T. N. Foster   

Comments: This is my second Cadillac, forever, I have felt such a comfort in dealing with Hector Socarras. Always helpful, supportive when I needed information that I did not understand. Cheerful greeting, very polite and warm. These are very great qualities of character that have prevailed through all the years that I have had the privileged of having him as the service person who takes care of me! Hope you appreciate him because I am sure every customer feels the same way. With best regards, Nancy Hensel-Also a Coldwell Banker agent and always point this out to my customers....to ask for Hector. – N. Hensel

Comments: Hector is wonderful, very helpful as I have to bring my 4 year old and move the car seat and he is always there to help move the items I need from car to car and to make sure we are okay and safe and gets me in/out as fast as possible! – J. E. Desimone

Comments: Braman is simply the best! – W. J. Faulkner

Comments: Great experience as always! – H. Socarras

Comments: Hector was very professional, take pride in his work and coming back to make sure i knew what was going on thank you – H. Socarras

Comments: I love your service area. The people are friendly, the service is timely. Thank you! – L. Veloz

Comments: Jim Carrol brings customer service to a new level of "exceptional". His management style is outstanding! I would not have my cars service anyplace else but Braman. I would not purchase a car any other place but Braman. It’s the service!!!!! – B. G. Guerreri

Comments: I have owned other GM vehicles in the past and used their services department for maintenance. However my experience at Braman Cadillac from the time of purchase to using their Service Department has been first class. My service representative Hector is outstanding, a true "service representative" A TRUE PROFESSIONAL!!!! – M. Garcia

Comments: Yes. Braman Cadillac is the best! – S.K. Bowman

Comments: John was an excellent for my usual advisor Hector. He called me with details and had the car ready when promised.  -  D. Sadler

Comments: Monday, August 22, 2011 was my second encounter with Ms. Jessica Miranda. I arrived at Braman Cadillac without an appointment. I came to Jessica's desk and told her I was almost killed when the trunk of my Cadillac SRX closed on me. She came out and tried for herself. "It was the motor, I will take care of it right away". I waited 2 hours, and voila the trunk is fixed. IT WAS AN EXCELLENT SERVICE. I congratulate Braman Cadillac to have Ms. Miranda in your team. She is a good as Hector Socarras, whom I have dealt with before. Thivo N. Foster  -  T. N. Foster

Comments: I have always receive excellent service from the service manager, Hector (Cadillac) and all the employees I have come in contact with.  -  M. H. Ghent

Comments: I WANT, TO GIVE SPECIALS, TO THE SERVICE ADVISER.HECTOR, WAST EXCELLENT, I VERY KIND, THANKS, YOU VERY MUCH, HECTOR. I WILL MAKE SURE TO COMMENT YOU TO ALL MY FRIENDS.THANK YOU AGAIN. WILLIAM PEREZ  -  W. Perez

Comments: Hector and all the Braman staff were very courteous and helpfull. EXCELLENT customer service all around!!!  -  V. Fernandez

Comments: Comments: Jessica is very customer service oriented and she took care of all my service needs. You should have have coffee --soda --donuts -bagels and cream cheese in the lounge/waiting room. (It does not matter if you charge for them or if you offer them free of charge.) - B. Benitez

Comments: Everything was perfect. I was in a bit of a hurry and my car was serviced and cleaned and waiting for me in the front area. - A. Lopez

Comments: I have been a satisfied Braman customer for more than 25 years and a very large part of the credit is due to Hector Soccaras in Cadillac Service. - B. Sacher

Comments: The Cadillac team is great, Jessica, my contact, was very helpful, friendly and understanding of my needs. Sevice with my Cadillac was performed well. - S. Gavilan

Comments: Hector is the best! Thanks again for all the great service. Regards, Gordon

Comments: I have been having my cars serviced with your dealership since about 1997, when I first started spending my winters here. Mr. Hector Socarras has always been the gentleman who was my contact with your agency. Through the years he has always been efficient, courteous, and knowledgeable. He has always remembered me and greets me like a personal friend. To me, he is the face of Braman Cadillac, and he is an excellent representative. You are fortunate to have had him all of these years. - Ernesto Espirito

Comments: Braman Cadillac is lucky to have Hector working in their Cadillac service center. I had a bad experience with the car rental staff, but Hector was a complete gentleman and handled my situation in pleasant, professional manner. He kept a Braman customer! - Katherine Y.