208 Reviews Found
Confirmed Service Customer
The team was personable, accommodating and professional. The Service Manager did a great job explaining everything and setting the expectations up front. The driver of the shuttle, was fantastic and left a memorable impact. To my delight, my truck was also sent through the detailer when I returned.
Chris H.
Verona
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Confirmed Service Customer
Great experience as usual with Bergstrom. Very professional and knowledgeable.
Chad C.
Ridgeway
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Confirmed Service Customer
My experience at Bergstrom was great. Staff were courteous, professional, and extremely helpful. I appreciated the honest recommendations about how to best proceed with my truck
Andrew S.
Middleton
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Confirmed Sales Customer
I had an amazing experience. They were very helpful answering all my questions and concerns.
Krystal B.
Middleton
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Confirmed Service Customer
I am satisfied our car is safe and will get us around until a spring check up.
Charles B.
Middleton
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Confirmed Service Customer
Had to Serial Data Gateway Module recall. Got repaired in half the time it was scheduled to download. Very nice employees. Would definitely recommend the service department.
William H.
Monroe
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Confirmed Service Customer
I was impressed by Luke and the service he provided. I had car troubles on the way to work, was able to leave with a rental in about 15 minutes total. I appreciate the text updates, including a video of the broken part by the service technician. All around, great experience during a stressful event.
Erin P.
PRAIRIE DU SAC
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Confirmed Sales Customer
The team at Bergstrom Chevrolet is the very best in the industry. I am expressed with the attention to detail on the buying experience with the team!
Lowell R.
CROSS PLAINS
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Confirmed Service Customer
From buying the car to service, people at Bergstrom care about their customers.
Sandra R.
PORTAGE
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Confirmed Service Customer
It was easy to make an appointment, the service tech was very courteous, he understood my concerns with my car, explained the diagnostics and thoroughly went through costs before starting work. Service was completed ahead of the expected time.
Beverly L.
Middleton
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Confirmed Sales Customer
From the moment I walked into the Showroom, everyone was welcoming and ready to assist. My Sales Advisor (Austin Gruss) first listed to what I was looking for and then worked with me to find something I would be happy with. When test driving the first vehicle, he had me take a route that covered all types of road conditions (highway, country roads, neighborhood and then part of the city). This was very clever as it allowed me to see how the car handled on various road types! I ended up purchasing a vehicle and the rest of the experience was excellent. I would definitely recommend this dealership to friends, family and co-workers!
Angela H.
Hatley
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Confirmed Service Customer
Car got checked in right away and knowing the car would be going into storage our technician suggested a fuel additive to to help get the car through winter. I was well informed of the progress and when the service was finished. I also appreciate the wifi, coffee and cookies. Thank you
Sally R.
MADISON
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Confirmed Sales Customer
My salesperson Johny Garcia asked many questions regarding to my likes and dislikes regarding to my expectations of the car. No pressure and answered ever question I had.
Raymond L.
VERONA