Customer Reviews

The tailgate problem is the same as the lower switch it flickers and unlocked by itself. I was told they only replaced the bottom switch while I was there another customer was getting the same switch. Replaced the top one on his tailgate. I believe there is an issue I do not think I should have paid for it. I think it should���ve been under warranty, Ray Locy 920-428-1689

Good experience, quick oil change.

Employees were super friendly, service was fast

They were very responsive online and via texts before arriving at the Dealership. Upon arriving at the Dealership, they continued with making the buying process as frictionless as possible. Overall they met my expectations.

Kim was excellent. Very knowledgeable.

Friendly people , good service excellent ����

Purchased tires. Was never told these particular tires have white walls. Was never asked if we wanted the white walls facing in or out. Again, we didn't give a preference because we were never asked. When we went to pick up vehicle the ugly white walls were facing out. Now they are making US pay extra to reverse it. This should be asked of the customer when purchasing.....disappointed to say the least.

Friendly staff, I emailed to inquire some numbers on a vehicle and they promptly responded with what I needed.

I made appt online for oil change. Arrived at QuikLube door and was greeted by an employee outside of the garage door. She checked me in and directed me to the guest waiting area. Oil change was completed promptly and communication was good.

Erik and Leon did a great job helping us purchase and learn about our Buick.

The Bergstrom team continues to impress me. From the initial sale to a bit of warranty work it has been a great experience. If this level of support continues we will be buying our future vehicles at Bergstrom

The team was fantastic and kept me updated. They found an additional issue with my vehicle and worked on a parts warranty to get it fixed for me.

Great Staff, they were willing to stay late and answer all of our questions. This is the second truck that I bought from them and will go back if I need another vehicle in the future.

Everything was perfect

Everyone we interacted with was friendly and professional. Identified an annoying squeak in our new Buick Enclave and fixed it!

Eric Wright was super to work with. He listened, understood us, and offered valuable advise and experience which helped us with our decision to purchase. We were extremely satisfied with the entire team at Bergstrom of Appleton and will look to them again in the future.

Very friendly staff, and thorough.

Great service

Rock stars!

Taken care of right away